Helped a Fresh Seafood Startup Survive COVID Using Smart Marketing

Fishpanna
Website Design
20 March, 2024
Feb 2020
March 2022

During the COVID lockdowns, when uncertainty was at its peak and most businesses were struggling just to stay alive, I worked with a seafood and meat delivery startup called Fishpanna.

The idea was simple but challenging:
deliver fresh fish and meat directly to customers’ doorsteps at a time when people were afraid to step outside.

The resources were limited, the budget was tight, and failure was not an option.

The Reality: High Demand, Low Trust, Small Budget

COVID created demand for doorstep delivery, but it also created fear.

Customers were asking:

Is the fish really fresh?
Is it safe during COVID?
Will the delivery actually happen?

With very little room to experiment, I had to focus only on strategies that could directly generate sales.

Influencer Marketing That Actually Drove Orders

Instead of working with big influencers, I chose a micro and local influencer strategy.

I collaborated with just one or two trusted food creators who already had credibility with local audiences.
No fancy shoots. No over-promising.

Youtube Video Links: 
Surojit Saha: https://www.youtube.com/watch?v=GS_c5jP22lw
Delicious Food Bangla Rannaghar: https://www.youtube.com/watch?v=BbTfRmcKUbs

Just:

 

Real product
Honest content
Clear buying intent

Result:

Influencer marketing worked exceptionally well and brought real customers, not just likes or views.

Driving Sales Through the Website (End to End)

The entire sales funnel was driven through the website, so I focused on building a conversion-ready system, not just a good-looking site.

I implemented:

OTP-based login for trust and authenticity
Secure payment gateway integration
Smooth checkout flow
Mobile-optimized experience

This reduced fake users and improved order completion significantly.

Google Ads Outperformed Everything Else

I tested multiple platforms, including Facebook, but for this business, one thing became very clear:

Google Ads worked best for Fishpanna.

What I ran:

Google Search Ads for high-intent buyers
Google Performance Max for scaling
Facebook Ads were used, but Google remained the strongest performer

Abandoned Cart Recovery

One of the most effective strategies I implemented was abandoned cart recovery.

The system worked like this:

If a user added items but didn’t check out → automated notifications were sent
If there was no action within 12–24 hours → the team personally called the customer
We offered exclusive coupons during the call

This approach:

Recovered lost sales
Built customer trust
Increased conversions without increasing ad spend

And yes — this worked really well.

Final Thoughts

This project reinforced a core belief of mine:

Growth marketing is not about doing everything.
It’s about doing the right things with clarity and purpose.

Helping Fishpanna survive and perform during COVID was not about hacks — it was about execution, trust, and systems.

And that’s exactly the kind of marketing I love building.

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